Customer Care Logistic Technician
Date:
Oct 17, 2025
Location:
Setúbal, PT
Company:
Ascenza Agro
Ascenza is the crop Protection branch, a benchmark independent player in the off-patented South-European, Brazilian and Mexican markets, with a leading position in Iberia.
Mission:
Perform order receipt and processing activities, sending orders (outbound) to the warehouse, optimizing transportation, and document management for export orders.
Responsibilities:
- Receive sales orders/purchase orders from Ascenza member companies (France, Italy, Spain, SELECTIS Spain, Brazil, Mexico, Balkans, ROW, ROVENZA NEXT);
- Create sales orders (when applicable);
- Perform their processing (outbound) and dispatch to the warehouse;
- Coordinate requested shipments with the warehouse;
- Request appropriate transportation; Submit purchase requisitions, verify invoices, perform MIGO, and confirm them in Kofax (Transport/Chamber of Commerce);
- Track deliveries to destinations by carriers;
- Issuing DGDs, packing lists, and dispatch requests (when applicable);
- Requesting certificates of origin and/or certificates of analysis (when applicable);
- SAP dispatch and invoicing of toll products;
- Managing sulfur shipments to Setúbal and to customers coming from AFEPASA;
- Invoicing purchase orders to members;
- Returns (validation and issuance of inbound invoices);
- Sending packaging materials (when requested); creating OVs, outbound invoices, and invoicing;
- Developing, maintaining, and entering data into a shipping cost control spreadsheet.
The talent we are looking for:
- 12th grade education or equivalent, or relevant experience in the field;
- Computer literacy from a user's perspective;
- Knowledge of spoken and written English;
- Knowledge of Spanish and French (preferred)
What we have to offer:
- An excellent opportunity to collaborate with a constantly growing international company.
- Joining a dynamic and challenging team.
- Compensation and benefits based on experience.