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Customer Care Logistic Technician

Date:  Oct 17, 2025
Location: 

Setúbal, PT

Company:  Ascenza Agro

Ascenza is the crop Protection branch, a benchmark independent player in the off-patented South-European, Brazilian and Mexican markets, with a leading position in Iberia.

 

 

Mission:

Perform order receipt and processing activities, sending orders (outbound) to the warehouse, optimizing transportation, and document management for export orders. 

Responsibilities:

  • Receive sales orders/purchase orders from Ascenza member companies (France, Italy, Spain, SELECTIS Spain, Brazil, Mexico, Balkans, ROW, ROVENZA NEXT);
  • Create sales orders (when applicable);
  • Perform their processing (outbound) and dispatch to the warehouse;
  • Coordinate requested shipments with the warehouse;
  • Request appropriate transportation; Submit purchase requisitions, verify invoices, perform MIGO, and confirm them in Kofax (Transport/Chamber of Commerce);
  • Track deliveries to destinations by carriers;
  • Issuing DGDs, packing lists, and dispatch requests (when applicable);
  • Requesting certificates of origin and/or certificates of analysis (when applicable);
  • SAP dispatch and invoicing of toll products;
  • Managing sulfur shipments to Setúbal and to customers coming from AFEPASA;
  • Invoicing purchase orders to members;
  • Returns (validation and issuance of inbound invoices);
  • Sending packaging materials (when requested); creating OVs, outbound invoices, and invoicing;
  • Developing, maintaining, and entering data into a shipping cost control spreadsheet.

 

The talent we are looking for: 

  • 12th grade education or equivalent, or relevant experience in the field;
  • Computer literacy from a user's perspective;
  • Knowledge of spoken and written English;
  • Knowledge of Spanish and French (preferred)

 

What we have to offer:

  • An excellent opportunity to collaborate with a constantly growing international company.
  • Joining a dynamic and challenging team.
  • Compensation and benefits based on experience. 

Apply now »